General enquiries
Service scope, consultation, proposed engagements, and appointment requests.
contact@al-areen.com.ugContact & support
Reach the right desk.
Use the official channels below for service enquiries, consultation, appointments, and support. Include an existing reference when one has already been issued.
Official contact channels
How can we help?
Enquiries can be sent at any time. A member of the relevant team will respond; immediate or round-the-clock staffing is not guaranteed.
Accounts desk
Queries about issued commercial documents, references, and account reconciliation.
accounts@al-areen.com.ugInformation desk
Company information, service documentation, and general information requests.
info@al-areen.com.ugSupport desk
Portal access, submission assistance, and existing engagement queries.
support@al-areen.com.ugRegistered office
Visit by appointment.
Dan Matovu Close, Bukoto, Ntinda Road, Kampala, UgandaConfirm appointments, material deliveries, and document handovers with the team before travelling.
Open directionsKeep an initial email brief. Do not attach identity documents or share passwords, bank credentials, or detailed payment instructions. Request the approved secure channel for sensitive records.